Expert Service

  „Ask Malcolm“ is an Application Support Service provided by Proceq.

Extend the value of your investment in Proceq instruments by attending a course or get support by phone. Benefit from a team of renowned experts who have years of hands-on, NDT inspection expertise.

Service on request
Our team of Application Specialists is pleased to help you with advice and assistance on Proceq products for all kinds of applications by phone.

Get acces to contact "Ask Malcolm" by attending our recommended course:
Owners and users of the PL-200PE who have completed the "Advanced Ultrasonic Tomography Applications" course can take advantage of our Ask Malcolm Support.
Training facilities

Training facilities are located at Proceq headquarters in Schwerzenbach (Switzerland), Chicago (USA), Singapore and London (UK). All training modules are conducted in English (German, French and Spanish can be organized on demand).


Proceq Asia Pte Ltd.
12 New Industrial Road
#02-02A Morningstar Centre
Singapore 536202
Phone:  +65 6382 3966

Proceq USA
4217 Grove Avenue
Gurnee, IL 60031
Phone: 1-847-623-9570
Toll free: 1-800-839-7016

Proceq SA
Ringstrasse 2
8603 Schwerzenbach
Phone: +41-43-355-38-00

Proceq UK Ltd.
Bedford i-lab
Priory Business Park, Stannard Way
Bedford MK44 3RZ
United Kingdom
Phone: +44-12-3483-4513


Testing with the Pulse Echo technology requires in-depth knowledge of the test object and application characteristics. Proceq offers comprehensive ultrasonic training seminars imparting this knowledge as well as all funtionalities and features of the Pundit instruments.

Pundit PL-200PE customers are recommended by Proceq to register for the Advanced Ultrasonic Tompgraphy Applications training.

Proceq’s training modules are strongly focused on a practical approach to routine testing of in-situ concrete quality using the Pundit range of ultrasonic products.

Training fees include all necessary training material and documentation and exclude all travel, accomodation and meal. Course dates are determined by Proceq. Please contact your local Proceq representative.

Essentials of Non-Destructive Testing (NDT) of Concrete using Ultrasonic Methods
Description Prerequisites Duration Locations Course No.
Characteristics of concrete; overview of NDT methods; ultrasonic pulse velocity principles and methods for assessing compressive strength of concrete, detecting voids and cracks; transducer types; product and practical training (Pundit Lab, Pundit Lab+, Pundit PL-200). Any technical background or prior experience with NDT products will allow quicker and deeper comprehension of the course material 2 days - Schwerzenbach (CH)
- Chicago (USA)
- Singapore
- London (UK)
970 00 300

Advanced Ultrasonic Tomography Applications
Description Prerequisites Duration Locations Course No.
NDT ultrasonic methods to
evaluate concrete from a single surface; using tomography to detect air filled voids and cracks; locate structural elements, pipes, ducts and honeycombing. Product and practical training (Pundit PL-200PE); detailed review and interpretation of specific tomographic application examples.
Participants are expected to be
experienced NDT users, any on-site ultrasonic experience will allow a focused discussion on specific application issues.
2 days - Schwerzenbach (CH)
- Chicago (USA)
- Singapore
- London (UK)
970 00 400